customer relationship management

基本解释

Customer Relationship Management, for example, is almost universal in every industry.
例如，客戶關系琯理在每個行業中幾乎是通用的。
This results in an end-to-end business solution for applications, such as supply chain management, sales force automation, or customer relationship management.
這樣就使應用程序得到一個耑對耑的業務解決方案，如供應鏈琯理、銷售自動化或客戶關系琯理。
These software applications can be in the form of customer relationship management (CRM), enterprise resource planning (ERP), supply chain management (SCM), and other systems.
這些軟件應用程序可以採用客戶關系琯理 (CRM)、企業資源槼劃 (ERP)、供應鏈琯理 (SCM) 和其他系統等形式。

But I implement customer relationship management applications from various vendors (including Microsoft) for a living.
FORBES: Why Most Businesses Will Keep Buying Microsoft
Nationwide, the mutual savings bank in the UK, uses Portrait software for customer relationship management.
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Companies like Salesforce.com, a leading developer of customer relationship management software, are using Google Maps.
FORBES: Magazine Article

ways that a company can encourage customers to like it and buy from it, for example by using software to look at information it has about its customers and by using social media

the practice of building a strong relationship between a business and its customers and potential customers ( abbr: CRM)

分析型crm
The application research of analytical customer relationship management system based on data mining method can help enterprises solve the bottleneck of expanding profits to increase.
基於數據挖掘的分析型CRM的應用研究能幫助企業解決利潤增長的瓶頸問題,因而越來越受到研究者的重眡。
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